Legal
Privacy Policy
This policy explains what information we collect, why we collect it, and what choices you have.
Last updated March 4, 2026
Information we collect
When you open an account, we collect your name, email, phone number, country of residence, and identity documents required for verification.
When you use our service, we collect transaction details, device information, IP address, and how you interact with our website and app.
How we use your information
We use your information to:
- Process transfers and maintain your account
- Verify your identity and comply with financial regulations
- Detect and prevent fraud
- Communicate with you about your account and service updates
- Improve our products
We do not sell your personal information to third parties.
Who we share information with
We share information with payment partners, banks, and regulators as necessary to process transfers and meet legal obligations. Partners are contractually required to protect your data.
We may also share information with service providers who help us operate our platform (hosting, customer support, analytics).
Data retention
We retain your information for as long as your account is active and as required by financial regulations — typically five to seven years after account closure for transaction records.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data. You can manage most settings in your account or contact us at privacy@globewire.me.
Cookies
We use essential cookies to keep you logged in and functional cookies to understand how our site is used. You can control non-essential cookies through your browser settings.
Contact
Questions about this policy: privacy@globewire.me